A Circle of Light's
Terms of Services
& Your Privacy
(in person, phone, Skype, chatroom, yahoo, or ICQ. Includes clairvoyant psychic readings, angel readings, channeled readings, angel connections, and spiritual healings)
You MUST be on time for your appointment! Rev. Cassandra has a very busy schedule, but wants to insure that your reading is given the appropriate attention and time requested. Thus being late will not allot you the full time you requested.
You MUST be in a quiet place away outside disturbances. This keeps the energy clear for better results without interruptions. This is especially mandatory if you are connecting to your angels because too much noise can hinder you "re"connecting to your angels. It takes a great deal of your body awareness the FIRST time you "re"connect with your angels. So quietness is a necessity.
Appointments are scheduled on California time (Pacific time zone)
Tuesday through Friday from 10am to 6pm
or Saturdays from 10 am to 2pm.
APPOINTMENT - WHEN YOU NEED TO CANCEL & RESCHEDULE:
Occasionally, we have all had to cancel and/or reschedule an appointment. Please give us, at minimum, a 48 hour notice or you will be charged as a missed appointment. We do understand that sometimes, due to an emergency, that is impossible, but let us know as soon as possible and a decision will be made. If you cancel your appointment twice, there will not be a third appointment scheduled and ALL the money you paid will be donated to charity you chose when ordering. So choose your appointment time wisely.
An appointment is considered missed if you are:
- more than 5 minutes late for your appointment;
- are in a noisy environment for your appointment, or
- cancelled an appointment less than 48 hrs from you scheduled appointment
If any of the above apply, you will have to reschedule a second appointment and your present appointment will be considered a 'missed appointment'. If you 'miss' the second appointment, there will be no third appointment and your fee will be forfeited. Please, understand Rev. Cassandra has over 300,000 clients from around the world. Thus we do not have time to waste scheduling and rescheduling for someone who misses appointments. Afterwards if you want to schedule another appointment you will be required start over and place a new request. However, you will only be able to schedule an appointment once. If you have another 'missed appointment', there will not be a second appointment and your money will again be forfeited. Beyond that, Rev. Cassandra will not even accept you as a client. As stated: we do not have time to waste scheduling and rescheduling. There are too many other people who need her assistance and are considerate of her time and gifts.
APPOINTMENT CANCELLED WITHOUT 48 HOURS NOTICE:
It is important that you give us at least 48 hours notice of cancellation. We have clients on a 'cancellation waiting list' and with 48 hours notice we have enough time to contact them about the cancellation. Thus her time is not wasted and she can help someone else. If you cancel without a 48 hour notice is the same as the 'missed appointment' and you may reschedule a second appointment, but not a third. However, if it is an emergency, that can be verified, then the 'missed appointment' does not apply and we will reschedule as a first appointment after receiving verification.
PSYCHIC READINGS FREQUENT ASKED QUESTIONS:
If you have any questions you may find the answer on our Reading faq page.
SPELLS & RITUALS:
When a spell or ritual is ordered it takes several days before it can even begin. First I have to contact one of my candle makers and schedule a time to make the candles (depends on whether I am in San Diego or Las Vegas). Once we get together it takes several hours to make the candles. Then I begin the ritual or spell.
I feel many of your other questions about Spells & Rituals can be answered on our faq page.
We offer gift certificates for every occasion; i.e. birthdays, weddings, anniversaries, expectant mothers, etc. If you would like to request a gift certificate, please contact my administrator, MariaSuzonne
We do our gift certificates a little different. Instead of giving you a piece of paper, we make it more personal for you. To see an example of a birthday gift certificate go to http://Circle-of-Light.com/giftcertificates/.
From date the recipient receives their gift certificate it must be redeemed within thirty (30) days .
HYPNOSIS/HYPNOTHERAPY OR FENG SHUI CONSULTATIONS:
Because either of these are more ongoing services most of the time there is not completion time frame. However, they must commence within two weeks (14 days) from date of request.
READINGS, RITUALS, SPELLS, NUMEROLOGY REPORTS, OR ANY OTHER SERVICES:
All services must be completed within thirty (30) days from date of request.
There are only two exceptions to this policy:
1- a gift certificate ordered in advance. For example, you request a gift certificate for someone's birthday 6 weeks in advance. Since they are to receive the gift certificate for their birthday it obviously can't be fulfilled within the thirty (30) days. However, from the time the gift certificate is presented to the recipient they have thirty (30) days for the service to be completed.
If you or a gift certificate recipient do not communicate with us to complete the service within the thirty (30) days then the fee you paid will be donated to charity.
2- annual rituals that are ordered more than a month in advance. Each of our annual rituals are put on the site to order approximately 35 or more days in advance. Example, our New Year's Blessings Ritual begins four separate times; December 16th, January 1st, January 16th, & February 1st. Thus a person ordering the February 1st. in mid November is exempt of the thirty (30) days policy.
PRIVACY STATEMENT FOR SERVICES:
On our request or order form pages we require information from a client, but we never sell or give away this information. A client must provide contact information (such as name, email, phone number, address, etc.) and financial information (such as credit card number, expiration date and code number). All information is encrypted and only used to contact the client acknowledging his or her requests &/or orders and to fulfill them.
When sensitive types of information, such as financial information, are transfer and received they are processed through our secure server, which is safer than using your card at a restaurant or department store.
For further information or clarity please refer to our "Privacy Statement" at
REQUEST CANCELLATION OR CHANGE OF SERVICE: (any service requested or ordered)
Any cancellation or change of service MUST be made within 24 hours from the time of ordering. NO EXCEPTIONS!
We have a no refund policy. However, if I am unable to tune in on you then I certainly would give you a refund. Though that has never happened because the angels can tune in on you; even if I couldn't.
I have been on line since 1993 and now have over 300,000 repeat clients from around the world, who are most satisfied with my services. In all these years only three times has anyone requested a refund; August, 1999, September, 2000 and February, 2006. Their requests were denied because their reasons were completely unwarranted. Example you would not go to a salon or barber and have your hair cut then several months later ask for a refund. The three times were of the same or similar concepts.
I really don't like the concept of this section and fortunately I've never had to implement it; I hope it is never needed. It is based on checking accounts, credit cards, money orders, or cashier's checks and possibly the rare use of Western Union or companies of like workings.
Checks - if a check is returned for insufficient funds, account closed, payment stopped, etc. we will charge the inconvenience fee on top of the original amount paid.
Money orders and Cashier checks - if it turns out the money order or cashier's check was stolen we will not pursue any action. However, if we find the money order or cashier's check was valid and a false stolen claim was filed we will pursue it and charge an inconvenience fee plus the original amount paid.
Credit Cards - if a charge is disputed and we were in the wrong or it was a card used fraudulently we will not pursue it. However, if I feel we were not in the wrong we will pursue it. And if we win the dispute we will charge an inconvenience fee (The original amount will be automatically be reimbursed by the issuing financial service and you will be billed the inconvenience fee.).
Miscellaneous - There may possibly be other scenarios I am unfamiliar with. I hope I never am, but in case there are an inconvenience fee may be incurred.
The fee - The fee amount varies determined by several factors. The fee generally would be begin at $50.00 and if my attorneys have to be called in then of course it would be much higher.
Like I said in all my years owning a business, even before the internet, I've never had to implement an inconvenience fee, and I pray I never have to. And by the grace of God I won't.
Many blessings to you and yours.
Always allow God and the angels to guide you.
I send you love.
Questions regarding our TOS should be directed to us as soon as possible:
Contact A Circle of Light - online
A Circle of Light Counseling
P. O. Box 880625
San Diego, CA 92168-0625
P. O. Box 71263
Las Vegas, NV 89170-1263
A Circle of Light homepage
All Materials within the domain of http://Circle-of-Light.com/ have a copyright, registration, &/or trademark.
No content is to be used without express permission. Violators will be prosecuted.
For further information please see our Copyright page at
Choice of Law; Jurisdiction; Forum. These Terms of Service will be governed by and construed in accordance with the laws of the State of California or the State of Nevada, without giving effect to its conflict of laws provisions or your actual state or country of residence. Any claims, legal proceeding or litigation arising in connection with the Service will be brought solely in either San Diego County, California, or Clark County, Nevada and you consent to the jurisdiction of such courts.
I do not allow organizations to use my name or to contact me to make solicitations other than as permitted in my Junkbusters Declaration