A Circle of Light's
Policy of Services
& Your Privacy
READINGS, RITUALS, SPELLS, OR ANY OTHER SERVICES:
All services must be completed within thirty (30) days from date of request.
There is only two exceptions to this policy:
1- a gift certificate ordered in advance. For example, you request a gift certificate for someone's birthday 6 weeks in advance. Since they are to receive the gift certificate for their birthday it obviously can't be fulfilled within the thirty (30) days. However, from the time the gift certificate is presented to the recipient they have thirty (30) days for the service to be completed.
If you or a gift certificate recipient do not communicate with us to complete the service within the thirty (30) days then the fee you paid will be donated to charity.
2- annual rituals that are ordered more than a month in advance. Each of our annual rituals are put on the site to order approximately 35 or more days in advance. Example, our New Year's Blessings Ritual begins four separate times; December 16th, January 1st, January 16th, & February 1st. Thus a person ordering the February 1st. in mid November is exempt of the thirty (30) days policy.
REQUEST CANCELLATIONS: (readings, rituals, spells, or any other service)
Any cancellation MUST be made within 24 hours from the time of ordering. NO EXCEPTIONS!
APPOINTMENT - CANCELLATIONS & RESCHEDULING:
Occasionally, we have all had to cancel and/or reschedule an appointment. Please give us, at minimum, a 48 hour notice or you will be charged as a missed appointment. We do understand that sometimes, due to an emergency, that is impossible, but let us know as soon as possible. If you cancel your appointment twice, there will not be a third one scheduled and the money you paid will go to charity. So choose your appointment time wisely.
MISSED APPOINTMENT:
An appointment is considered missed if you are:
- more than 5 minutes late for your appointment;
- are in a noisy environment for a phone appointment, or
- cancelled an appointment less than 48 hrs from you scheduled appointment
If any of the above apply, you will have to reschedule a second appointment and your present appointment will be considered a 'missed appointment'. If you 'miss' the second appointment, there will be no third and your fee will be forfeited. Please, understand Rev. Cassandra has over 40,000 clients from around the world. Thus we do not have time to waste scheduling and rescheduling for someone who misses appointments. However, your forfeited monies will ALL go to charity. Rev. Cassandra will be more than happy to allow you to chose which of the three charities that you would like the money donated (child abuse prevention, domestic violence shelter and/or AIDS/HIV). After that if you want to schedule another appointment then you will be required to pay the full fee, again. Just like starting over from beginning. Though you will only be able to schedule once. If you have another 'missed appointment', there will not be a second appointment and your money will again be forfeited. Beyond that, Rev. Cassandra will not even accept you as a client. As stated: we do not have time to waste scheduling and rescheduling. There are too many other people who need her assistance and are considerate of her time and gifts.
APPOINTMENT READINGS: (in person, telephone, chatroom or ICQ)
You MUST be on time for your appointment! Rev. Cassandra has a very busy schedule, but wants to insure that your reading is given the appropriate attention and time requested. Thus being late will not allot you the time requested.
PHONE APPOINTMENTS - READINGS, CONNECTING TO YOUR ANGELS, & SPIRITUAL HEALINGS:
You MUST be in a quiet place away outside disturbances. This keeps the energy clear for better results without interruptions. This is especially mandatory if you are connecting to your angels because too much noise can hinder you "re"connecting to your angels. It takes a great deal of your body awareness the FIRST time you "re"connect with your angels. So quietness is a necessity.
APPOINTMENT CANCELLED WITHOUT 48 HOURS NOTICE:
It is important that you give us at least 48 hours notice of cancellation. We have clients on a 'cancellation waiting list' and with 48 hours notice we have enough time to contact them about the cancellation. Thus her time is not wasted and she can help someone else. If you cancel without a 48 hour notice is the same as the 'missed appointment' and you may reschedule a second appointment, but not a third. Do know if it is an emergency, that can be verified, then a 'missed appointment' does not apply and we will reschedule as a first appointment after receiving verification.
PRIVACY STATEMENT FOR SERVICES:
We respect each site visitor's right to personal privacy. This statement applies solely to information collected on this website as disclosed in this Privacy Policy.
On our request or order form page we require information from a client, but we never sell or give away this information. A client must provide contact information (such as name, email, phone number, address, etc.) and financial information (such as credit card number, expiration date and code number). All information is encrypted and only used to contact the client acknowledging his or her requests &/or orders and to fulfill them.
When sensitive types of information, such as financial information, are transfer and received they are processed through our secure server, which is safer than using your card at a restaurant or department store.
For further information or clarity please refer to our "Copyright Page" at
http://Circle-of-Light.com/copyright.html
GIFT CERTIFICATES:
We offer gift certificates for every occasion; i.e. birthdays, weddings, anniversaries, expectant mothers, etc. If you would like to request a gift certificate, please contact my administrator, MariaSuzonne
We do our gift certificates a little different. Instead of giving you a piece of paper, we make it more personal for you. To see an example of a birthday gift certificate go to http://Circle-of-Light.com/GC/.
The gift certificates must be redeemed within six(6) months from issue date.
REFUNDS:
We have a no refund policy. However, if I am unable to tune in on you then I certainly would give you a refund. Though that has never happened because the angels can tune in on you; even if I couldn't.
NOTE:
I have been on line since 1993 and three times was asked for a refund; August, 1999, September, 2000 and February, 2006, but they were denied because their reasons were completely unwarranted. Example you would not go to a salon or barber and have your hair cut then several months later ask for a refund. The three times were of the same concept.
I've been on line for more than a decade; I have over 50,000 repeat clients from around the world, who are most satisfied with my services. And in all that time with all these clients I work with I've been asked for a refund only 3 times.
Like I said if I can't read you the angels certainly can.
Have a nice life and may the angels always guide you.
I send you love.
Contact A Circle of Light - online
Snail Mail
A Circle of Light
P. O. Box 880625
San Diego, CA 92168-0625
1(619)980-9966
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All Materials within the domain of http://Circle-of-Light.com/ have a copyright, registration, &/or trademark.
No content is to be used without express permission. Violators will be prosecuted.
For further information please see our Copyright page at
http://Circle-of-Light.com/copyright.html
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